Star Health Settles ₹1254 Crore Claims in AP, Telangana in FY26; Payouts Rise 24%

Hyderabad: Star Health and Allied Insurance Company has settled claims worth ₹1,254 crore covering 1.8 lakh claims in Andhra Pradesh and Telangana in FY26, marking a 24 percent year-on-year increase and underscoring rising adoption of health insurance in the region.

The company had settled ₹1,014 crore claims in FY25, indicating a steady expansion in both coverage and claims servicing across the two states.

Since inception, Star Health has settled claims exceeding ₹6,064 crore covering over 9.6 lakh claims in Andhra Pradesh and Telangana, reflecting its deep regional footprint and sustained customer engagement.

The company also reported growth in key business metrics across the region. Gross written premium (GWP) increased to ₹2,268 crore in FY26 from ₹1,928 crore in FY25, while the number of policies rose from 8.8 lakh to 9.4 lakh during the same period.

Star Health has built a strong service network in Andhra Pradesh and Telangana, supported by over 1,800 network hospitals, 75+ branches, 89,000 advisors, 1,800 employees and more than 230 rural insurance centres.

At the national level, the company settled claims worth ₹11,903 crore covering 30.6 lakh claims in FY26, with digital adoption driving efficiency—around 75 percent of claims are now processed through its digital platform.

Speaking at a press conference here on Tuesday, Anand Roy, Managing Director and CEO, said the growth in claims payouts reflects increasing trust in health insurance and the company’s focus on faster and more transparent claims processing.

The company is also expanding its preventive and digital healthcare initiatives. In FY26, preventive health check-ups rose 42 percent to 5.48 lakh, telemedicine consultations increased to 1.17 lakh, and home healthcare services expanded fivefold to 92,000 services across 300 cities.

Through its CSR initiative, Arogya Seva Kendra, Star Health is strengthening primary healthcare access in underserved areas, with 32 clinics operational across nine states and outreach targeting over one million lives.

With over ₹67,800 crore claims settled nationally since inception, the company continues to position itself as a key player in India’s standalone health insurance segment, combining scale, digital capability and service reach.