BASF to Set Up Global Digital, Service Hubs in Hyderabad, Strengthening City’s GCC Leadership
The hubs will serve as integrated centres supporting BASF’s global operations across functions including finance, human resources, supply chain, regulatory services and in-house consulting.
BASF representatives Tobias Dratt, president of Global Business Services, and Alexander Gerding, managing director, BASF India, hand over the Letter of Intent (LoI) for setting up Global Service and Digital Hubs in Hyderabad to Telangana IT and industries minister Duddilla Sridhar Babu.
Hyderabad: Global chemicals major BASF is set to establish a Global Service Hub and a Global Digital Hub in Hyderabad, further cementing the city’s position as a leading destination for global capability centres (GCCs).
The company has submitted a Letter of Intent (LoI) to the Telangana government, with the hubs expected to be operational in the second quarter of 2026 under BASF Global Business Services Private Limited.
The hubs will serve as integrated centres supporting BASF’s global operations across functions including finance, human resources, supply chain, regulatory services and in-house consulting. They are expected to play a key role in standardising processes, enhancing operational efficiency and driving digital transformation across the company’s global network.
Hyderabad was selected after a competitive global evaluation, with BASF citing the city’s strong talent base, business-friendly ecosystem and mature enterprise infrastructure as key factors in the decision.
Telangana’s IT and industries minister Duddilla Sridhar Babu said the development reflects Hyderabad’s rapid emergence as a GCC hub, noting that the city added over 75 such centres in the past year and is targeting over 100 new GCCs along with more than one lakh jobs in the near term.
“Hyderabad is evolving from an incubation destination into a leading innovation and engineering capital,” he said, highlighting initiatives such as AIKAM, the Young India Skills University and upcoming projects including an AI City and a Quantum Hub.
BASF, which operates in over 200 countries with revenues of around $60 billion (₹5 lakh crore), joins a growing list of global enterprises that have chosen Hyderabad as a strategic base for high-value operations.
Company executives said the new hubs will be part of BASF’s global delivery network alongside locations such as Berlin, Kuala Lumpur and Montevideo, enabling coordinated, technology-led service delivery across regions.
“The opening of our Global Service Hub in Hyderabad creates a strong foundation for the future of our Global Business Services,” said Tobias Dratt, president of Global Business Services at BASF, noting that the city offers the right ecosystem to support scalable, high-quality operations.
Alexander Gerding, managing director of BASF India, said the move marks a significant expansion of the company’s presence in India and strengthens its global capabilities by integrating business services and digital operations at a single location.
The hubs are also expected to build capabilities in analytics, process management and digital operations, while strengthening industry-academia linkages and positioning Hyderabad as a centre for complex enterprise functions beyond routine service delivery.
The development reinforces Telangana’s growing role in the global enterprise ecosystem, with Hyderabad emerging as a preferred destination for managing critical business and digital operations of multinational companies.
