TCS upgrades BaNCS platform with AI Compass to drive responsible AI adoption in banking
The new AI Compass integrates machine learning, deep learning, generative AI and pre-built intelligent agents, enabling financial institutions to embed AI across banking, securities and wealth management operations.
Mumbai, December 19: Tata Consultancy Services has rolled out a major artificial intelligence upgrade to its flagship TCS BaNCS platform with the launch of TCS BaNCS AI Compass, a new AI core designed to help banks and securities firms accelerate innovation while ensuring transparency and governance.
The new AI Compass integrates machine learning, deep learning, generative AI and pre-built intelligent agents, enabling financial institutions to embed AI across banking, securities and wealth management operations. The solution is aimed at helping decision-makers deploy responsible, explainable and traceable AI at scale.
TCS said the platform allows organisations to build, train, test and deploy AI agents through a no-code, configurable interface, significantly reducing deployment time and complexity. The AI Compass is designed to optimise workflows, enhance risk management and unlock new growth opportunities across the transaction lifecycle.
In banking operations, the pre-built AI agents support use cases such as customer onboarding, credit underwriting and personalised query resolution across digital channels. In securities services, the AI engine can assist in predicting tax treatment of payouts, classifying dividend and interest income, identifying missing data in corporate events and automating the processing of complex documents, the company said.
Jennifer Smith, executive vice-president and chief technology officer at Zions Bancorporation, said the solution presents a strong vision for practical AI adoption, helping users improve efficiency while managing risk more effectively.
According to TCS, governance and compliance are central to the AI Compass design. The platform includes built-in guardrails, audit logging, bias testing and full data lineage to ensure accountability and regulatory compliance. The explainable AI framework allows users to understand and trace decision logic, supporting trust and transparency in AI-driven outcomes.
Venkateshwaran Srinivasan, global head of financial solutions at TCS, said the AI Compass reflects the company’s focus on embedding AI as an integral part of the BaNCS platform, while prioritising strong governance and responsible AI practices.
The integration of AI Compass into the BaNCS product suite aligns with TCS’ broader human-centric AI strategy, which seeks to combine human expertise with algorithmic intelligence. The company said the upgrade strengthens its position as an AI-driven services provider, helping financial institutions deliver smarter, customer-centric services in an increasingly digital financial ecosystem.
