IndusInd General Insurance partners with Citroën India for digital-first motor insurance solutions
The collaboration will provide Citroën customers with a broader range of personalised insurance plans, faster cashless claim settlements and minimal documentation, supported by IndusInd General Insurance’s nationwide service network.
Collaboration to offer customised coverage, faster claims and seamless onboarding for Citroën customers nationwide
Mumbai, December 11: IndusInd General Insurance Company Ltd, formerly Reliance General Insurance, announced a strategic partnership with Citroën India to deliver integrated, digital-first motor insurance solutions designed to simplify and enhance the car ownership experience.
The collaboration will provide Citroën customers with a broader range of personalised insurance plans, faster cashless claim settlements and minimal documentation, supported by IndusInd General Insurance’s nationwide service network. The companies said the alliance aims to ensure maximum convenience and peace of mind from the moment customers take delivery of their vehicles.
IndusInd General Insurance said its digital infrastructure enables transparent, hassle-free processes and quicker turnaround times for claims, even in remote regions. The partnership will also integrate insurance options with Citroën’s customer-first philosophy, enabling smoother onboarding and post-purchase support.
Rakesh Jain, CEO of IndusInd General Insurance, said the partnership reflects the company’s commitment to redefining customer experience. “Through our digital-first approach and extensive network, we aim to make insurance not just a necessity but a value-added experience that enhances car ownership,” he said.
Shishir Mishra, business head and director for strategic partnerships and institutional business at Stellantis India, said Citroën customers can expect quicker claims and a seamless service experience. He said the partnership will reduce paperwork and give customers “more time enjoying the drive in their Citroën.”
The alliance strengthens IndusInd General Insurance’s focus on customer-centric innovation and expands its reach across India’s growing automotive market. The company offers motor, health, travel and home insurance products through more than 90,000 intermediaries and 129 branches across the country.
