TVS Electronics Launches ‘TVSE Aikya’, an AI-Driven Infrastructure Managed Services Platform
Chennai, July 22: TVS Electronics (TVSE) has unveiled ‘TVSE Aikya’, a next-generation Infrastructure Managed Services (IMS) platform powered by artificial intelligence, designed to help enterprises modernize, secure, and scale their IT infrastructure across sectors.
The newly launched platform offers a comprehensive suite of services including Workplace Services, Hybrid Cloud Management, Managed Network Services, Cybersecurity Solutions, and Cross-Functional Support. It is built on an AI-OPS operational framework with an automation-first approach and a zero-defect operations model.
Speaking at the launch, Ram Prebagar, Vice President and Business Unit Head at TVS Electronics, said,
“With TVSE Aikya, we are redefining enterprise IT by integrating nationwide service expertise with automation-led intelligence. Our platform empowers enterprises to scale securely, enhance agility, and proactively manage risks while delivering superior user experiences.”
TVSE Aikya is tailored for industries such as Retail & Hospitality, Manufacturing, and BFSI, and is operated through an IMS Capability Centre in Chennai, acting as the central hub. The platform features Gen AI-enabled bots, intelligent event management, omnichannel support, and AI-enabled orchestrators with reusable workflows.
India’s IMS market is on a growth trajectory, reaching INR 43,857.4 crore in 2024, with an estimated CAGR of 8.7% from 2025 to 2033, according to IMARC Group. TVSE aims to capitalize on this momentum with its platform-led services and real-time reporting capabilities.
Prebagar added that the platform’s open-source architecture eliminates licensing costs and delivers customized solutions with minimal downtime.
“Our strength in manufacturing and electronics supports a reliable and secure IT operations backbone, giving us a competitive edge in helping clients scale.”
TVSE’s offerings are further reinforced by its state-of-the-art manufacturing facility in Tumakuru, Karnataka, and a 150+ seater Integrated Call Management Center, which serves over 200,000 customers monthly. The company also collaborates with top ODMs from Italy, China, Taiwan, Korea, and Japan, enhancing its global delivery capabilities.
The launch of TVSE Aikya aligns with the company’s broader mission of empowering businesses with agile, future-ready IT solutions while strengthening its position as a key player in India’s digital transformation landscape.
For more information, visit www.tvs-e.in
